Online Scheduling Tools
Side-by-Side Comparison
A deep-dive into 7 leading scheduling platforms — features, pricing, positioning, and who each one is really built for.
| Feature | TidyCal ↗ | Calendly | Cal.com | Acuity | Setmore | Chili Piper | Google Cal |
|---|---|---|---|---|---|---|---|
| Free plan | ✔ Unlimited events | ✔ 1 event type | ✔ ~90% of features | ✗ Trial only | ✔ 4 users, 200/mo | ✗ | ~ 1 page limited |
| Pricing model | One-time lifetime | Per seat / month | Per seat / month | Per account / month | Per seat or flat team | Per seat + platform fee | Workspace subscription |
| Entry price (paid) | $29 lifetime | $10/seat/mo | $15/user/mo | $16/mo | $5/user/mo (annual) | ~$22.50+/user/mo | $6/user/mo (Workspace) |
| Team scheduling | ✔ Agency plan | ✔ Teams plan | ✔ All plans | ✔ Standard+ | ✔ All plans | ✔ Core feature | ✗ 1-on-1 only |
| Round-robin routing | ✔ | ✔ Teams plan | ✔ | ✗ | ✗ | ✔ Advanced | ✗ |
| Lead routing / CRM | ✗ | ~ Routing forms | ~ Routing forms | ✗ | ✗ | ✔ Core differentiator | ✗ |
| Payment collection | ✔ Stripe, PayPal | ✔ Stripe, PayPal | ✔ Stripe, PayPal | ✔ Stripe, Square, PayPal | ✔ Stripe, Square, PayPal | ✗ | ✔ Stripe (Standard+) |
| SMS reminders | ✗ | ✔ | ✔ | ✔ Standard+ | ✔ Pro+ | ✔ | ✗ |
| Mobile app | ✗ | ✔ iOS & Android | ✗ | ✗ | ✔ iOS & Android | ✗ | ✔ Google app |
| Self-hosting / open-source | ✗ | ✗ | ✔ Fully open-source | ✗ | ✗ | ✗ | ✗ |
| Native video conferencing | ✗ | ✗ | ✔ Cal Video (free) | ✗ | ✗ | ✗ | ✔ Google Meet |
| HIPAA compliant | ✗ | ✔ Enterprise | ✔ | ✔ | ✗ | ✗ | ~ Workspace |
| Intake / booking forms | ~ Basic | ✔ | ✔ | ✔ Best-in-class | ✔ | ✔ | ~ Custom fields |
| Packages / gift certificates | ✗ | ✗ | ✗ | ✔ | ✗ | ✗ | ✗ |
| Class / group booking | ✔ | ✔ | ✔ | ✔ | ✔ | ✗ | ✗ |
| Integrations | ~10 + Zapier | 150+ native | 90+ (app store) | Strong (Squarespace native) | 40+ | 100+ (Salesforce-first) | Google ecosystem |
| Ease of setup | ⭐⭐⭐⭐⭐ Very easy | ⭐⭐⭐⭐⭐ Very easy | ⭐⭐⭐⭐ Easy (some depth) | ⭐⭐⭐⭐⭐ Guided setup | ⭐⭐⭐⭐⭐ Very easy | ⭐⭐ Complex / steep | ⭐⭐⭐⭐⭐ Instant if in Workspace |
TidyCal ↗
What They Offer
- Unlimited booking types (standard, group, package, recurring, date poll)
- Up to 10 calendar connections (Individual plan)
- Zoom & Google Meet integration
- Stripe & PayPal payment processing
- Round-robin and collective team meetings (Agency plan)
- Embeddable booking pages; Zapier integration
Pricing
Key Differentiators
What It Lacks
- No native mobile app
- No SMS reminders
- Fewer integrations than Calendly (no 150+ ecosystem)
- Less brand recognition vs. Calendly
Calendly
What They Offer
- Unlimited event types (all paid plans)
- Connect up to 6 calendars (Standard+)
- Automated email & SMS reminders and follow-ups
- Group, collective, and round-robin scheduling
- Routing forms for lead qualification and assignment
- Native iOS & Android mobile app
- 150+ integrations (Salesforce, HubSpot, Stripe, Zoom, etc.)
- Analytics dashboard (Enterprise+)
Pricing
Key Differentiators
What It Lacks
- Per-seat pricing adds up fast for larger teams
- No lifetime pricing option
- Free plan very limited (1 event type only)
- Trustpilot score lower (3.4/5) — mostly free-tier complaints
Cal.com
What They Offer
- Unlimited event types, calendar connections, and bookings on free plan
- Native Cal Video — unlimited free video calls, up to 300 participants
- Round-robin, collective, and group scheduling
- Routing forms for lead qualification
- 90+ app integrations (built-in app store)
- Self-hosting option for complete data sovereignty
- HIPAA, SOC 2, AWS GovCloud compliance options
- Webhooks, APIs, and Platform SDK for developers
Pricing
Key Differentiators
What It Lacks
- No native mobile app
- Setup can be more complex than Calendly for non-technical users
- Smaller support team (growing startup)
- Some reported performance lag vs. Calendly
Acuity Scheduling
What They Offer
- Client self-scheduling with real-time availability
- Automated email & SMS reminders (Standard+)
- Payment processing via Stripe, Square, PayPal (deposits, tips, full payment)
- Intake forms & terms of service acceptance
- Packages, memberships, and gift certificates
- Multi-location and multi-staff management
- HIPAA compliance
- Native Squarespace website embedding
- Automatic timezone conversion
Pricing
Save 20% with annual billing. No free plan — 7-day trial only.
Key Differentiators
What It Lacks
- No free plan (trial only)
- Trustpilot score is low (2.6/5) — mostly support complaints post-Squarespace acquisition
- No round-robin or lead routing
- Not designed for B2B/sales use cases
Setmore
What They Offer
- Customizable online booking pages with service menus
- Automated email & SMS reminders (Pro+)
- Payment processing via Stripe, Square, PayPal
- Class and group booking capabilities
- Two-way Google Calendar sync (paid plans)
- Native iOS & Android apps
- Video call integrations (Zoom, Google Meet, Skype)
- 40+ app integrations
- Customer review collection and display
Pricing
Key Differentiators
What It Lacks
- Free plan capped at 200 appointments/month
- Google Calendar integration can be unreliable (common complaint)
- Limited customization of the overall platform UI
- No lead routing or CRM features
- No HIPAA compliance
Chili Piper
What They Offer
- Instant meeting booking from web forms (Concierge)
- Intelligent lead routing — round-robin, territory-based, account ownership
- Real-time lead assignment to sales reps
- Automated reminders and follow-ups
- Routing logs and SLA tracking for RevOps visibility
- PTO management and load balancing
- Chat AI for prospect qualification
- Salesforce, HubSpot, and 100+ integrations
- Separate products: ChiliCal, Concierge, Distro, Chat
Pricing
Expect $13,200–$30,000+/year total. No self-serve; requires sales conversation.
Key Differentiators
What It Lacks
- Very expensive — wrong choice for anything smaller than a funded B2B company
- Steep learning curve; complex admin UI
- No payment collection features
- No self-serve pricing — requires a sales call
- Customer support complaints noted in reviews
Google Calendar
What They Offer
- Appointment Schedules — shareable booking pages from within Google Calendar
- Real-time availability sync across all connected calendars
- Buffer time, max bookings/day, scheduling windows, minimum notice
- Custom intake form fields (beyond name/email)
- Email verification to block spam bookings (paid)
- Payment collection via Stripe (Standard+ Workspace)
- Multiple booking pages for different service types (paid)
- Automatic double-booking prevention
- Timezone handling; no Google account required to book
Pricing
Scheduling is included — you’re paying for the full Workspace suite.
Key Differentiators
What It Lacks
- 1-on-1 only — no round-robin, team routing, or group booking
- No SMS reminders
- Far fewer automation and workflow features vs. Calendly
- Limited customization compared to dedicated scheduling tools
- Not suited for service businesses needing packages or intake forms
Budget-conscious solopreneur
$29 once and you’re done. Unlimited events, Zoom/Meet support, basic team features. No monthly bill, ever.
Teams needing the most integrations
150+ native integrations, SMS reminders, mobile app, and the brand trust that clients immediately recognize.
Developers or privacy-first teams
Open-source, self-hostable, HIPAA/SOC 2, free native video, and the most generous free tier in the market.
Service businesses (salons, coaches, clinics)
Packages, deposits, gift certificates, HIPAA compliance, and a 4.8/5 rating from 5,500+ service business owners.
Small teams on a tight budget
Free plan covers 4 team members. Flat $49/mo Team plan is unbeatable for larger groups. Genuine 24/7 support.
B2B sales & RevOps teams
The only tool that combines intelligent lead routing with scheduling. If speed-to-lead matters, nothing else compares — but budget accordingly.
Already on Google Workspace
You already have it. Zero additional cost. Perfect for simple 1-on-1 bookings with instant Meet links and flawless sync.
Healthcare / medical practices
Both are HIPAA-compliant. Acuity wins on ease-of-use and payment features; Cal.com wins on data control and self-hosting.

